The importance of ERP and CRM tools for any business
In the 21st century where lots of competitors are after each other fighting on all grounds which include marketing, sales, and customer support, using ERP Software (Enterprise Resource Planning) and CRM (Customer Relationship Management) is a smarter move to handle every activity of the organization effectively and efficiently.
For running any business more practically and manage all the area of an organization "giving insight view" of daily activities like planning, inventory, finance, HRM (human resource management), sales, marketing, accounting, project management, e-commerce and support services one should use Enterprise resource planning (ERP)
Customer relationship management enables business owners to plan, track and manage their daily customers and retaining them. CRM offers many useful tools to handle leads and campaigns based on its status. Each lead can be handled with care and marketing activities can be performed to convert the lead to a successful customer of the organization. CRM also offers other important tools like lead management, Contacts management, Organisation, Vendors, Purchase orders, Sales orders, Invoices, PBX, SMS Customer portal, emails and workflow to automate many tasks automatically.
We at Aambeesoft are a team of experts who have the ability to understand your ERP (Enterprise resource planning) requirements thoroughly and also customize/develop an ERP specific to your industry provide that will make life easy for you.